FAQs

Simply visit www.sunflamess.com for quick, fun and simple shopping. Whether you’re a new guest or a longtime fan, everything you need to know about ordering, shipping and tracking is right here.

Your order will be shipped within 1-6 days from Slovakia

What is the minimum amount for an online order?
There is no minimum for an online order.

How can I get more information on an item?

If you have a question on any product, please write customer service and we will respond as soon as possible.

Will I be charged tax?

Any fees/duties/customs charges or taxes are your responsibility. We are unable to calculate this cost since it varies widely by location.

How do I track my order?

Within 1- 6 business days of placing an order you will receive a conformation email with the tracking number and expected delivery date for your order. You can also login to your Customer Account to view your order history & order status.

Do you offer upgraded shipping?

Yes, we offer multiple speeds of shipping. For international orders, we ship via USPS, Fedex Priority (US), Slovakia post, DPD, Royal Mail and other post servis for EU and UK. More about delivery.

Do you accept returns?

Yes, returns are accepted within 5 days of receipt of your order. Items must be new, unworn, unaltered, still in the original packaging and returned in a cardboard box. Please visit our returns page for full details.

How can I pay for an order?

Payment options
Credit card
PayPal
All transactions are secure and encrypted.

How can I contact you and your company information?

Trade name: SunFlamess

Phone number: +421949171997

Email: contactsunflamess@gmail.com or Contact us

Physical address: Agatova, 3460/7F, 841 02 Bratislava-Dubravka , Slovakia

Company identification number: 54279801